Water damage can be incredibly destructive, especially if the cleanup isn’t done properly. Without professional help, homeowners can quickly find themselves battling secondary water damage problems like rot, mold, and mildew. For those reasons, it’s all the more important that a customer takes the time to choose the right crew for the job.

It might be easy enough to just hire the first company that comes up when a homeowner searches, “water mitigation company near me.” However, that isn’t the best way to find a trusted team of professionals. Instead, homeowners should check for these seven things before hiring a water mitigation crew. 

The Company’s Experience

One of the first things that a customer should look for before hiring a company is their experience. If the company is new, it could still be working out kinks in its business and mitigation process. These companies might try to offer lower prices to compensate for their lack of experience, but it’s worth spending more money on an experienced company. 

A company that has many years of experience working on water mitigation projects will know how to work quickly and efficiently. They will also be able to make better decisions for the cleanup process based on past projects they’ve completed.

Their Proof of Insurance

Accidents happen, but an insured company can protect homeowners from paying the price. A responsible water mitigation company should not only have general liability insurance to cover any damage done during their work, but they should also have worker’s compensation. This will protect the customer from being responsible for a worker’s injuries on the job. It’s best to request proof of insurance to make sure the policy is up-to-date and legitimate.

Training and Certifications

When looking for “water mitigation crews near me,” it’s also crucial that they be trained and certified in the best methods. Specifically, homeowners should make sure the company has been certified by the Institute of Cleaning and Restoration Certification. This certification can provide peace of mind that a homeowner has chosen a qualified professional who is skilled in the industry’s latest technology and processes.

Customer Reviews

Any company can claim to be the best water mitigation specialist, but homeowners shouldn’t take their word for it. Instead, it’s always best to verify their claims by checking reviews from past customers. It’s especially important that customers look at Google reviews as well as any reviews the company may have on their site. This will ensure that there is no bias in the reviews. Friends and family members are also a great place to get honest reviews if they have worked with the company in the past.

Any Satisfaction Guarantees

Some companies are so confident in the quality of their services that they are willing to back their work with different guarantees. However, these promises should be reasonable. No company can guarantee that mold will never grow after the water mitigation process, so companies making these claims may be exaggerating. Some companies might not offer any guarantees at all, so it’s important that homeowners take that into consideration when comparing their options.

The Crew’s Availability

Water damage is something that can continue to worsen over time. If it is not treated immediately, homeowners could end up spending more on the repairs and mitigation. Therefore, it’s crucial that customers find a water mitigation company that has 24/7 availability. 

It only takes one day for mold to start growing, so every second counts. Customers shouldn’t wait for normal business hours to request assistance. The best companies offer emergency services, so customers can call any time of day or night.

How the Process is Completed

Finally, customers should check with the water mitigation company to learn more about the process they use. It’s recommended that homeowners specifically ask what tools will be used, how long it could take, and how they restore the home after the water damage is cleaned up. 

Not only will this allow homeowners to compare one team of professionals against another, but it also gives customers the opportunity to learn more about what they can expect.

Learn More About How to Choose the Right Water Mitigation Company

While asking a search engine for a “water mitigation company near me” is a great place to start, homeowners need to consider all of the aspects discussed in this guide. To learn more about how to hire the right company, customers should contact The Homestar Group. Their experts are available for 24/7 emergency services, so homeowners can contact them right away to request water mitigation solutions.