When water damage strikes, especially due to freezing, it can turn a dream home into a disaster zone. Such was the case for these homeowners in Stone Mountain, GA, who experienced significant water loss affecting both the main and upper levels. But thanks to our expertise in water damage cleanup in Stone Mountain, GA, we transformed this calamity into a success story.

The Situation: Water Damage Caused By Freezing

As cold temps settled over Stone Mountain, GA, the dropping temperatures led to a freeze, resulting in extensive water damage. The damage spread rapidly from the upper level to the main level of the home, leaving the homeowners distraught and in desperate need of professional intervention.

Our Approach: A Time-Tested Water Damage Cleanup Process

As soon as the water damage was discovered, these clients called our team at The Homestar Group. We were able to give them instructions for immediate steps to take to prevent further damage, and then we implemented our trusted water damage cleanup process.

1. Immediate Response 

We wasted no time and dispatched our expert crew to assess the situation. We were able to arrive at the Stone Mountain, GA area within the hour to assess the situation. With over 14 years of experience under our belts, we quickly identified the source of the damage and devised a plan.

  2. Water Extraction

Once we had scoped out the area, our team began setting up our water damage cleanup equipment and sealing off the area to prevent further damage to any other rooms in the home. Utilizing state-of-the-art equipment, we began extracting water from the affected areas, ensuring that no water was left behind to cause mold or further structural issues.

  3. Drying & Dehumidifying

Once the water was extracted, we moved on to drying and dehumidifying the premises. This step is crucial to prevent mold growth and to restore the integrity of the structure. We removed damaged areas of drywall and ceiling to be able to reach all of the moisture-saturated areas. We used professional drying equipment including dehumidifiers and air movers to dry out the areas.

  4. Damage Repair

We didn't just stop at cleanup. Our team proceeded to restore the damaged areas, ensuring the home returned not just to its former state, but better. This included replacing drywall and repairing the ceiling.

  5. Final Inspection

Before concluding our work, a meticulous inspection was performed. We monitored the area over a period of days using moisture meters to make sure there was no lingering moisture. This step guarantees that every inch of the property was cared for and the homeowners could enjoy peace of mind.

The Outcome: A Home Restored Like-New

Thanks to our swift intervention and comprehensive cleanup approach, the home was successfully restored, free from any signs of water damage. The homeowners were ecstatic with the outcome, grateful to have their safe haven back, and impressed by our unmatched professionalism.