There is no shortage of things that can cause water damage in a home. While some culprits lead to more minor issues, others, like damaged plumbing, can create extensive damage throughout a home. In fact, a frozen pipe can burst and lead to thousands of gallons of water spilling into the home.

In some serious cases, homeowners aren’t home when the pipe bursts, so they aren’t able to stop the flow of water for hours or even days. In this case, the water can easily spread throughout the home and lead to major destruction of the ceilings, walls, and flooring. In the best-case scenario, the homeowner spots the burst right away and is able to stop the flow by shutting off the main supply water line.

Usually, however, most cases of a frozen pipe burst cleanup fall somewhere in the middle. These aren’t often projects that homeowners can DIY. For that reason, most people choose a water damage restoration company. It’s important to choose a team of professionals with plenty of experience, so they can understand exactly how to restore the home and prevent future damage. 

Fortunately, The Homestar Group has plenty of experience with frozen pipe burst cleanup projects. The following case study is just one example of how they can help to restore a home affected by a damaged pipe. 

The Problem Presented to the Contractors

The Homestar Group received an emergency call from a customer who had suffered from a frozen pipe burst in the home. Unfortunately, the damage was not limited to just one room. It had spread throughout a couple of areas, with most of the damage being located in the kitchen area. 

When the homeowners placed the call, they were under a lot of stress. Any amount of water damage can take quite an emotional and mental toll on homeowners, so the customers were relieved to find a company that could respond to their situation so quickly.

The Homestar Groups Assessment of the Water Damage

Before The Homestar Group gets started on any project, they always take their time to do a thorough assessment. This allows them to get a good grasp on the scope of the project, and this job was no exception. 

They arrived on the scene with all of the tools they needed to gather moisture levels in the impacted area. The crew checked the floors, cabinets, walls, trim, doors, and other building materials that appeared to have been impacted by the burst pipe. They also located the burst pipe and assessed what was needed to make the necessary repairs.

Frozen Pipe Burst Cleanup with The Homestar Group

Based on their findings, The Homestar Group was able to create a completely customized solution. Each project is unique and requires different tools and processes. In this particular case, the contractors had to extract, dry, and restore the property. Keep reading to learn more about the different steps.

Drying the House

The first and arguably most important step is to remove all of the moisture from the affected. It only takes 24 hours for mold to start growing, so it was imperative that the contractors act fast. Fortunately, their water extraction tools allow the process to go much faster. They also have several dehumidifying and drying tools that can remove any moisture that is left behind. The air movers and dehumidifiers were key to getting the house back to its pre-loss condition as quickly as possible. 

Removing Damaged Materials

The crews also had to take some time to remove affected materials that could not be dried. The flooring and trim were just a couple of the building materials that were beyond repair. The contractors carefully removed these items and properly disposed of them so that the homeowners didn’t have to do the frozen pipe burst cleanup on their own. 

Restoring the Affected Area

Finally, The Homestar Group was able to help the homeowner restore the home back to its pre-loss condition by replacing the flooring, trim, and other damaged materials. They also repaired the pipe burst. 

The Results of the Frozen Pipe Burst Cleanup Project

By the time The Homestar Group wrapped up the frozen pipe burst cleanup, the homeowners were able to feel a bit more relaxed about the whole situation. In fact, they were very happy with how prompt, professional, and respectful the contractors were. They also appreciated that they were informative and thoughtful in their decision-making, which made the upsetting part of water damage a little bit easier. 

To learn more about how The Homestar Group can help with water damage of any kind, homeowners should call or submit their online quote form.